Account

Edit your Account Details, Payment Methods, change your Service Plan and review your Affiliate Commissions.

15 articles in this collection
Written by Deyan Shkodrov, George Kolev, and Gerry Dimova

General

Account Overview

Learn what you can do in the user account sections of your management panel.

Written by Deyan Shkodrov
Updated over a week ago

Editing your General Account Details

Update your General Account details such as Name, Address, VAT Number, Phone, Email etc.

Written by Deyan Shkodrov
Updated over a week ago

Changing Your Account Password

Need to update your password? We got you covered.

Written by Deyan Shkodrov
Updated over a week ago

Account Message Notification Preferences

Set when & how you want to be notified about running low of Monthly Streams as well as changing your Newsletter and Alert Preferences

Written by Deyan Shkodrov
Updated over a week ago

Deleting Your Account Permanently

Need to delete your account? We got you covered.

Written by George Kolev
Updated over a week ago

What Are User Seats?

Learn what User Seats are, how and when to use them.

Written by Gerry Dimova
Updated over a week ago

Service Plans & Add-On Store

Choosing The Right Service Plan For You

Some guidance on how to choose service plans.

Written by Deyan Shkodrov
Updated over a week ago

Upgrading or Downgrading Your Service Plan

You can change your service plan at anytime.

Written by Deyan Shkodrov
Updated over a week ago

Add-On Store Overview

Learn all about Add-On packages

Written by Deyan Shkodrov
Updated over a week ago

Bandwidth

What Is Bandwidth?

Learn about your plan's bandwidth and how to track it.

Written by Deyan Shkodrov
Updated over a week ago

How Is Bandwidth Calculated?

Here's how and when we deduct from your Monthly Bandwidth.

Written by Gerry Dimova
Updated this week

Subscriptions, Transactions and Cards

Cancelling Your Service Plan

Learn how to cancel your service plan or an add-on subscription(s).

Written by Deyan Shkodrov
Updated over a week ago

Viewing Your Subscription Payment History

View your payment history, preview and print invoices.

Written by Deyan Shkodrov
Updated over a week ago

Updating your Payment Card for your Subscription

Need to update your payment card details? Learn how to.

Written by Deyan Shkodrov
Updated over a week ago

Affiliate Program & Commissions

Affiliate Program Overview

Earn commission with our affiliate program.

Written by Deyan Shkodrov
Updated over a week ago