This article is part of the Pay-Per-View series.

HOW TO TURN ON "PREVENT TICKET SHARING"

1. Go to βš™οΈSettings > πŸ’²Pay Per View > 🎫 Paywalls & Tickets

2. Select a video paywall and then click on a ticket to edit it.

3. On the right side click Edit PPV Ticket and you'll see the Prevent Ticket Sharing setting.

You have three options here:

  • Disabled: The PPV ticket can be shared between users.
  • IP Fingerprint: The PPV ticket can only be shared between devices on the same home or office computer network.
  • Device Fingerprint: The PPV ticket can’t be shared. It can only be used on one device at a time which has to be authorized first.

Let's have a closer look at IP Fingerprint and Device Fingerprint.

πŸ”’ IP Fingerprint

The ticket can only be shared between devices on the same home or office computer network.

Example

The viewer buys a ticket on their desktop computer and they get a PPV password. Thirty minutes into the live stream, they decide to continue watching on their smartphone. Both the computer and the smartphone are connected to the viewer's home Wi-Fi network. The viewer opens the live stream on their smartphone, enters their PPV password and continues watching.

Now, suppose this viewer β€” let's call him or her "the buyer" β€” shares the PPV password with a friend. The friend opens the live stream and enters the PPV password.

But the system recognizes that he is connected to another computer network and requires a Two-Factor Authentication (2FA) code. This code is generated and sent to the buyer's email. If the friend enters the 2FA code, the buyer won't be able to watch.

IP Fingerprint is less secure than Device Fingerprint but may be more user friendly because viewers can switch between devices on the same network.

πŸ”Device Fingerprint

The ticket can’t be shared. The content can only be viewed on one device at a time.

Example

The viewer buys a ticket on their desktop computer and they get a PPV password. Let's call this viewer "the buyer".

The buyer shares his or her PPV password with a friend. The friend opens the live stream and enters the PPV password.

But the system recognizes that this is a different device and requires a Two-Factor Authentication (2FA) code. This code is generated and sent to the buyer's email.

If the friend enters the 2FA code, the buyer won't be able to watch.

Device Fingerprint is the most secure option but it will require viewers to enter a 2FA code every time they switch to a new device.

πŸ“ Note: A 2FA code is NOT required the first time a viewer buys a ticket. It's only required when they try using the same ticket a second time.

πŸ“§ Customize The 2FA Email

If you want to change the 2FA email your viewers receive, click the βš™οΈGear icon next to Email Template.

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